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The Year in Review

January 5, 2012
Mike Melville

by Mike Melville

It is hard to believe another year has ticked off the calendar.  It seems like just yesterday we rolling out our strategy and plan for 2011 and getting ready for what would turn out to be one of the snowiest winters in years around our office in Nashua, NH.  Now we are all excited for what is in store for 2012 and hoping it includes a much milder winter.  Before we say good bye to 2011 I thought it was worth a review of some of the highlights for IntelliSoft.

In early 2011 we released a new product, IntelliApp SMART, to complement our provider enrollment solutions.  This product has been a huge success for us and even justified the doubling of our sales team by mid-year.  In 2011 we also made an unprecedented investment in our core credentialing (IntellCred) and payer enrollment (IntelliApp) product lines.  We more than doubled our investment in development and released major enhancements across all product lines this year.  The final phase of this specific enhancement project will be realized in our version 12 release due out in early Q2, 2012.  This does not mean the end of aggressive investment in our technology, however, as we have budgeted our development spending at the same level in 2012 as in 2011

In 2011 we were also proud to be the first and only Elite sponsor for the national NAMSS Conference held in Dallas, TX.  This conference, along with participation in MGMA and HBMA, continued our focus on building the IntelliSoft brand throughout the healthcare credentialing space.  It is clear to me that over the past several years IntelliSoft have elevated our brand and product offering to meet our client’s diverse needs.

This year we completed the integration of Cambron Credentials into IntelliSoft and rebranded it IntelliCVO.  This gives our customer the option of using IntelliSoft for software, services, or a combination of both, a unique approach for our industry.  We will continue to look at acquisitions in 2012 that create value for the company and our customers.

Looking back 2011 was also an important year when it comes to key partnerships.  During the year we formally partnered with HCPro and include the option for a free membership to the Credential Resource Center (CRC) with the purchase of IntelliCred.  We also partnered with industry leading consultants Donna Goestenkors, President of Team Med Global Consulting, and Chris Giles, President of Medical Staff Solutions.   Donna and Chris have particular expertise within the medical staff office and will help support the growth of own consulting services that have been in high demand over the past year.

Looking back 2011 has been a very productive year for IntelliSoft and included growth in all sectors of our business.  We have positioned ourselves for substantial growth in the years to come, but we couldn’t do any of this without you, our loyal customers, that make all of this possible.  Your support provides us the foundation and stability required to invest in our products and people.  So thank you for being part of everything we were able to do in 2011 and get ready for what is coming in 2012 and beyond!

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